Senior Director, Operations - BPO

Position Summary... Location: Bentonville, AR Sr. Director, Operations- Business Process Outsourcing The Walmart Marketplace team is one of the fastest growing and most strategic areas within Walmart's global business portfolio. Our mission is to empower third-party sellers and deliver cutting-edge eCommerce solutions, leveraging the scale, reach, and innovative spirit of Walmart. By joining our team, you will be at the forefront of transforming seller experiences, driving strategic change, and developing the operational foundations that power millions of daily transactions. The environment is fast paced, highly collaborative, and offers the opportunity to make an outsized impact on Walmart's future. What you'll do... As the Sr. Director Operations-BPO , you will be the key architect and executive leader driving the end-to-end strategy, governance, and execution of third-party contact center partnerships supporting Walmart Marketplace. You will influence and drive critical business ini