Credit & Collections Specialist I - Remote

Labcorp is seeking a remote Credit and Collections Specialist to support the RCM Client AR & Customer Service Contact Center. Work Schedule : Monday - Friday; 8:00 AM - 5:00 PM EST; Potential flex time available after training. Job Responsibilities: Follow SOP’s to reduce aging AR >60‑day balances Outreach to customers by phone, email, and/or letters Handle sensitive information in a confidential manner Prepare updates on account resolution for various levels of leadership Document all activities and attempts to reduce balances Prepare placement packages for outside attorneys for possible litigation Communicate via telephone with operations management, physicians, attorneys, and internal customers Utilize tools to obtain improved billing information Perform research and evaluation of complex projects/assignments to identify and measure financial implications Analyze and determine areas for process improvement and education Minimum Qualifications: High School Diploma or GED equivalent M